Thursday, July 2, 2026

CoxWiFi Hotspots Issue Solved!

For years, I’ve had trouble connecting my MacBook Pro to Cox’s complimentary public Wi-Fi hotspots (CoxWiFi). Today, I finally set out to solve the problem after noticing that my iPhone and iPad connected to CoxWiFi without issue, while my MacBook Pro connected but had no Internet access.


It turns out the problem was simply related to my DNS settings for that WiFi network. Cox's default DNS servers are 68.2.16.25 and 68.2.16.30. I had overwritten these setting with 1.1.1.1 and 8.8.8.8.


Why was logging into Cox a problem?

Because I needed to sign in through Cox’s captive portal. To do that, my MacBook Pro had to be redirected automatically to Cox’s login page using their own DNS servers. Until I authenticated, the hotspot intercepted my network traffic and restricted Internet access, redirecting web requests to the captive portal so I could complete the sign-in process. But since I was trying to use non-Cox DNS servers, this process failed.