Monday, August 12, 2013

Urban Life Conveniences

You can't miss the Amazon Locker by the front door of 7-11.
Today I had two firsts. I commuted on the San Diego public transit bus system and, this evening, I received a package from Amazon using their Locker delivery service.

Everyone's familiar with public buses, even people who never use them. But the Amazon Locker delivery service just started last year. It's perfect for people who live and work in big cities and don't want packages left sitting at their front door.

Instead of having your package shipped by Amazon to an address, they deliver it to a bank of lockers that they own, spread throughout the city. The shipping charges seem to be no different than if the package was shipped to your front door.

7-11 Amazon Locker at bus and trolly stop.
This evening, I received a confirmation e-mail that my package was ready for pick up. So, I hopped on the bus since the nearest bus stop is just a few hundred feet from my place. The last stop on my bus route was right outside – less than 100 feet – from the 7-11 where Amazon has a Locker delivery location. A perfect synergy since they're open 24/7.

Enter your code that pops open your locker.

Picking up my package was so quick I ended up reboarding the same bus that dropped me off because the driver had a five minute break. But, since my bus fare card is unlimited there was a "read error" when I tried to swipe it which the driver dismissed when he realized that I was the same person boarding the same bus.

Both the bus and Amazon Locker services were great customer experiences  – much better than I expected. Door-to-door was well under an hour for this two mile roundtrip  Best part is that the bus ride was effectively free and I didn't have to hunt for parking downtown.

1 comment:

Shelley Miller said...

I had never heard of Amazon Locker, Joe. Thank you for the heads up!