Mea Vita: Carpe Diem

Even though Geek Squad has been around for nearly 20 years I just had my first encounter with them last Thursday. The agent, Bo, was polit...

What's the difference between blocking a phone number with Google Voice compared to blocking with iOS 7? For the recipient, there'...

1 Infinite Loop My e-mail addressed used to be joseph@apple.com. There was a joe@apple.com, but it was a honeypot ; any e-mail received ...

My Reston apartment. In 1998 I began working for Apple in their federal office in Reston, Virginia. I haven't been back there in mor...

For the first time a  clear majority of Americans  have favored legalizing marijuana. Although I have never used pot – despite the fact that...

Double standards, when fairly applied, aren't a bad thing. As a Marine private, I would be punished if I showed up 30 seconds late to ...

One thing that gets me excited is elegant customer service which I've blogged about many times. One thing that bums me out is the lac...

I was thrilled to see a photo of my buddy, Dave Black, in the  lead article on cnn.com  as part of a team that broke the cross country d...

When I find myself writing a long e-mail explaining something or I repeat myself on the same topic then it's worthy of a blog post. In...

Jonathan Zufi sent me a copy of his new coffee table book, Iconic . This magnum opus is as much about Apple's artistic design as i...